Jack Welch on firing - his policies just don't work in today's job market

Still Using Jack Welch’s 10% Rule? That’s a Fast Track to Losing Creative Talent.

Jack Welch’s 10% Rule is one of the most infamous management strategies in corporate history. Lay off the bottom 10% of performers every year, no matter what. Brutal? Yes. Effective? That’s up for debate. Especially if you’re trying to build a modern creative team.

As the job market—and workforce expectations—have changed, so has the tolerance for cutthroat, fear-based leadership. Yet searches for "Jack Welch 10%" still spike every month. If you’re a hiring manager looking for high-performing creative talent, here’s why this rule should stay in the past—and what to do instead.

What Is Jack Welch’s 10% Rule?

Jack Welch was the CEO of General Electric (GE) from 1981 to 2001. During his tenure, he increased GE's company value by around 4,000%. Really. His corporate model was a no-bologna approach that smashed through the layers of corporate bureaucracy to create a leaner, more agile, and certainly more successful enterprise.

But here’s the controversial part. In his book, Jack: Straight from the Gut, Welch outlined a 20/70/10 performance ranking system:

  • Top 20%: Reward and promote

  • Middle 70%: Develop and manage

  • Bottom 10%: Fire

The logic? Continuous attrition would result in a team of Grade A performers. Back then, it made GE a Wall Street darling.

Today? That same approach raises some serious red flags:

  • On any team, someone always ends up on the bottom—whether they’re bad or not

  • Fear-based environments promote blame, not collaboration

  • Even Welch admitted the 10% rule was imprecise

  • For small and midsize companies, it can be especially damaging and costly

Why Jack Welch’s Rule Doesn’t Work Anymore (Especially for Creative Teams)

Interestingly, over time, Welch’s rule has been set aside by corporations, big and small.

Just a few examples:

  • Accenture scrapped performance rankings and moved to continuous feedback.

  • Microsoft dropped the stack ranking after it fostered a toxic culture, gender bias, and internal competition.

  • Ford was sued by employees who claimed stack ranking enabled age discrimination.

Ranking systems are flawed. They’re subjective. They pit employees against one another. And they’re wildly out of touch with the kind of environment required for creative talent to thrive.

Here’s why:

1. It crushes collaboration.

Creative work thrives on trust and teamwork, not fear of being ranked and cut. Stack ranking pits team members against each other, which tanks psychological safety, essential for innovation.

2. It’s biased by design.

Studies have shown forced ranking systems often reinforce bias, penalize quiet contributors, and favor those who play office politics. That’s a fast way to kill diversity and equity on your team.

3. Top talent walks.

The best creatives don’t wait around in toxic environments. If your culture breeds anxiety instead of support, they’ll freelance, start their own studio, or go where they’re valued. (and then they'll talk about you.)

4. Bad managers hide behind it.

Stack ranking lets under-skilled managers off the hook. Instead of coaching and developing people, they just let the algorithm do the dirty work.

What To Do Instead: Human-Centered Hiring + Performance Strategy

If you're still using 1980s tactics to build a modern team, you’re going to keep losing talent. Leading companies are embracing new approaches:

  • Continuous feedback loops

  • Project-based performance reviews

  • Collaborative goals tied to creative impact

  • Flexible structures that value autonomy + innovation

Creative teams need more than productivity metrics—they need purpose, clarity, and culture. Building those things starts with how you hire.

Even Jack Welch later softened his stance on the 10% rule. Today’s best leaders know that building strong teams doesn’t require fear—it requires empathy, clarity, and creativity. Especially in this market. If a hire isn't working out, there are better steps to take first.

Let’s leave forced ranking in the 20th century.


Need Help Building a Creative Team That Performs Without the Fear Factor?

That’s where we come in.

At Artisan Talent, we help hiring managers ditch outdated methods and find the right creative professionals for today’s work—collaborative, fast-moving, and human-centered.

👀 Let’s build your dream team →

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